Privacy Policy for
MnP Technologies, Inc.

Effective Date: June 25, 2025

This Privacy Policy describes how MnP Technologies, Inc. (referred to as “MnP Technologies,” “we,” “us,” or “our”), a US-based company with a global presence, collects, uses, shares, and protects personal information in connection with our logistics and logistics technology services. These services include storage and warehousing, courier services, a SaaS platform, warehouse hardware (RFID), and drone-based AI devices.

Your privacy is important to us. We are committed to transparency in our data practices and protecting the personal information we handle.

1. What This Policy Covers

This Privacy Policy applies to the personal information we collect through:

Our website, www.mnp-technologies.com
Our platform (PRODIGY), applications, and related software
Our physical logistics and courier services
Our warehouse hardware (Trakio) and drone-based AI devices when they interact with or generate personal data
Other interactions (e.g., customer support, sales inquiries, job applications)
This policy does not apply to information that is aggregated or de-identified so that it can no longer be reasonably associated with an identified or identifiable natural person.

2. Personal Information We Collect

We collect various types of personal information, depending on your interaction with us:

A. Information You Provide Directly:

Contact Information: Name, email address, phone number, mailing address, company name, job title.
Account Information: Usernames, passwords, and other credentials used to access our SaaS platform.
Payment Information: Billing address, payment card details (processed securely by third-party payment processors).
Communication Content: Information you provide when you contact us for support, inquiries, or feedback (e.g., emails, chat logs, voice recordings if applicable).
Job Application Data: Resume/CV, cover letter, employment history, education, and other information you provide when applying for a job.
Marketing Preferences: Your preferences for receiving marketing communications.

B. Information Collected Automatically:

Device and Usage Information: IP address, browser type, operating system, device identifiers, pages viewed, time spent on our website or platform, clickstream data, referral source.
Cookies and Tracking Technologies: Information collected through cookies, web beacons, pixels, and similar technologies (as described in Section 7).
Service-Related Data (from SaaS platform, courier services):
- Operational Data: Shipment details, tracking data, inventory levels, warehouse activity, delivery routes, vehicle information, timestamps, performance metrics. While this data is rarely connected to identifiable individuals, it can occur (e.g., if a delivery address includes a personal name, or if specific driver or warehouse personnel information is embedded). In such cases, we treat this data with appropriate privacy safeguards.
- Geolocation Data: Precise geolocation data from packages and vehicles is collected for purposes of optimizing routes, providing real-time tracking to customers with shipping account access, and predicting or preventing delivery failures.

Warehouse Hardware (RFID) Data: Location information about inventory within our network, assigned to stocking locations. No personal information about individuals is gathered by the RFID hardware itself.
Drone-based AI Device Data: Imagery collected within a warehouse, and mobile RFID reader data. This data focuses on inventory and warehouse operations and does not gather personal information about individuals.

3. How We Use Your Personal Information

We use the personal information we collect for the following purposes:

Providing and Managing Services: To operate our logistics and technology services, create and manage user accounts on our SaaS platform, process and fulfill orders, manage shipments, track inventory, provide courier services, and deliver our drone and RFID solutions.
Communication: To respond to your inquiries, provide customer support, send service-related notifications, updates, and administrative messages.
Improvement and Development: To analyze usage patterns, troubleshoot issues, improve our website, SaaS platform, hardware, and services, and develop new features and offerings.
Marketing: To send you marketing communications about our services, news, and events, but only if you have opted in to receive them. You can opt-out at any time.
Security and Fraud Prevention: To protect the security and integrity of our systems, prevent fraudulent activity, and enforce our terms and conditions.
Compliance with Legal Obligations: To comply with applicable laws, regulations, legal processes, and governmental requests.
Recruitment: To process job applications, evaluate candidates, and communicate regarding employment opportunities.
Internal Operations: For internal auditing, data analysis, and other legitimate business purposes.

4. How We Share Your Personal Information

We may share your personal information with the following categories of third parties, strictly on an as-needed basis and under appropriate safeguards:

Service Providers: We engage third-party service providers to perform functions on our behalf, such as cloud hosting (e.g., for our SaaS platform data), CRM systems, customer support tools, payment processing, and IT services. These providers are obligated to protect your data and use it only for the purposes for which it was shared.
Logistics Partners: For courier services and other logistics operations, we share necessary information with our trusted logistics partners (e.g., carriers, delivery agents) to facilitate the provision of services (e.g., precise geolocation for tracking with shipping account access).
Legal Compliance and Protection: We may disclose personal information if required by law, court order, or governmental regulation, or if we believe in good faith that such disclosure is necessary to protect our rights, property, or safety, or the rights, property, or safety of others.
Business Transfers: In the event of a merger, acquisition, reorganization, sale of assets, or other similar transaction, your personal information may be transferred as part of that transaction. We will notify you of any such change in ownership or control of your personal information.
With Your Consent: We may share your information with third parties when we have your explicit consent to do so (e.g., for customer testimonials, which would always require written consent).

We will never sell or share your personal information with third parties for cross-context behavioral advertising purposes. We do not engage in automated decision-making or profiling that would have legal or similarly significant effects on individuals.

5. International Data Transfers

MnP Technologies operates globally, which means your personal information may be transferred to, stored, and processed in countries outside of your country of residence, including the United States where our primary operations are located. Data protection laws in these countries may be different from those in your home country.

When we transfer personal data from the European Union (EU) or United Kingdom (UK) to countries not deemed to provide an adequate level of data protection by the European Commission or the UK government, we utilize appropriate safeguards. These safeguards typically include implementing Standard Contractual Clauses (SCCs) approved by the European Commission or the UK Information Commissioner’s Office, or other lawful transfer mechanisms as required by applicable law.

6. Data Security

We implement reasonable and appropriate technical and organizational security measures to protect the personal information we collect and maintain from unauthorized access, disclosure, alteration, and destruction. These measures include, but are not limited to, encryption, access controls, firewalls, and regular security audits. Our employees receive training on data privacy laws and responsible data handling.

7. Data Retention

We retain personal information for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. The specific retention periods depend on the type of data, the purpose of processing, and legal obligations. For example, operational data related to services may be retained for longer periods due to business continuity and historical analysis needs.

8. Your Privacy Rights

Depending on your location and applicable privacy laws, you may have certain rights regarding your personal information. We are committed to honoring these rights.

A. General Rights (Applicable to most users):

Right to Access/Know: You have the right to request access to the personal information we hold about you and information about how we process it.
Right to Correction/Rectification: You have the right to request that we correct inaccurate or incomplete personal information we hold about you.
Right to Deletion/Erasure: You have the right to request the deletion of your personal information, subject to certain exceptions (e.g., where we need to retain data to comply with a legal obligation or complete a transaction).
Right to Object to Processing: You have the right to object to the processing of your personal information for certain purposes (e.g., direct marketing).
Right to Opt-Out of Marketing: You can opt-out of receiving marketing emails by following the unsubscribe instructions included in those emails.

B. Rights for California Residents (CCPA/CPRA): If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA). These include:

Right to Know: You have the right to request that we disclose the categories and specific pieces of personal information we have collected about you, the categories of sources from which it is collected, the business or commercial purpose for collecting, selling, or sharing it, and the categories of third parties to whom we disclose it.
Right to Delete: You have the right to request the deletion of personal information we have collected from you, subject to certain exceptions.
Right to Correct Inaccurate Personal Information: You have the right to request that we correct inaccurate personal information.
Right to Opt-Out of Sale/Sharing: As stated, MnP Technologies does not sell or share personal information for cross-context behavioral advertising purposes. Therefore, an opt-out link for sale/sharing is not applicable.
Right to Limit Use and Disclosure of Sensitive Personal Information: We do not collect Sensitive Personal Information for purposes that would trigger this right.
Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA/CPRA rights.

C. Rights for EU/UK Residents (GDPR): If you are located in the European Union or United Kingdom, you have additional rights under the General Data Protection Regulation (GDPR) and UK GDPR, including: 

Lawful Basis for Processing: We process your personal data based on specific lawful bases, including:
- Performance of a Contract: When necessary to fulfill our contractual obligations to you (e.g., providing our SaaS platform or courier services).
- Legitimate Interests: When processing is necessary for our legitimate interests and does not override your fundamental rights and freedoms (e.g., improving our services, marketing to existing customers where a legitimate interest exists and you can opt-out).
  Legal Obligation: When processing is necessary to comply with a legal obligation.
- Consent: Where you have given explicit consent for a specific purpose (e.g., for certain marketing communications or non-essential cookies).
Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format and to transmit that data to another controller.
Right to Restrict Processing: You have the right to request the restriction of processing of your personal data in certain circumstances.
Right to Object: You have the right to object to the processing of your personal data based on legitimate interests or for direct marketing purposes.
Right to Lodge a Complaint: You have the right to lodge a complaint with a supervisory authority (data protection authority) in your country of residence if you believe your rights under GDPR have been violated.

9. How to Exercise Your Privacy Rights

To exercise your privacy rights, please contact us using one of the following methods:
Email: contact@mnp-technologies.com

We may need to verify your identity before processing your request to protect your personal information. We will respond to your request within the timeframes required by applicable law (e.g., 45 days for CCPA/CPRA, 30 days for GDPR).

10. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies (e.g., web beacons, pixels) to enhance your Browse experience, analyze website traffic, and understand how you interact with our services. These technologies generally fall into the following categories:

Strictly Necessary Cookies: Essential for the website to function correctly (e.g., enabling secure login).
Analytical/Performance Cookies: Help us understand how visitors interact with our website by collecting information such as visitor count, traffic sources, and popular pages.
Functionality Cookies: Allow the website to remember choices you make (e.g., language preferences) to provide enhanced, more personal features.

We use a cookie banner on our website to inform you about our use of cookies and to obtain your consent for non-essential cookies where required by law. You can manage your cookie preferences through our cookie banner or your browser settings.

11. Children's Privacy

Our services are not directed to children under the age of 16, and we do not knowingly collect personal information from children under 16. If we become aware that we have inadvertently collected personal information from a child under 16, we will take steps to delete such information as soon as possible.

12. Third-Party Links

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the new Privacy Policy on this page with an updated “Effective Date.” We encourage you to review this Privacy Policy periodically.

Privacy Policy for MnP Technologies, Inc.