Mission-critical logistics, revolutionized.
Discover the future of logistics in the digital age: End-to-end visibility, AI-powered solutions, and outcomes-focused technology.
Services
Our service offerings are purpose-built to meet the high demands of time-critical logistics.
Experience the full suite of service parts logistics services
With over 400 forward stocking locations available worldwide, we support 4-hour SLAs to over 98% of the US and European populations, as well as unrivaled coverage in Africa, the Middle East, and Asia.
Experience the full suite of Service Parts Logistics services:
- Next Business Day fulfillment and distribution
- Manned Forward Stocking Locations
- Unmanned RFID-enabled Field Support Points
- 2-hour, 4-hour, and same-day delivery
- Return automation
Access cutting-edge technical services at our 7 distribution centers worldwide
- Product lifecycle management
- Device staging, imaging, wiping
- Certified destruction / ITAD
Utilize our integrated network of local couriers and carriers for seamless transportation management.
Take advantage of our fully integrated network of local couriers, parcel carriers, and NFO providers for seamless and single-source transportation management.
Bring your own accounts to our systems or access our discounted rates with local carriers worldwide.
Expand your business into new markets or streamline existing trade lanes through our turnkey Trade Services offerings.
Our extensive in-region expertise ensures optimized and fully compliant import / export processes, reducing time-in-transit and risk.
RFID-Powered Inventory Management
Deploy our Trakio RFID system into your warehouses, trucks, and consigned stock locations to provide a complete, end-to-end view of your assets.
Our Global Presence
By the Numbers:
Customs Bonded Warehouses /
Regional Distribution Centers
Years of Industry Experience
Customers in High Tech, Med-Tech, and Industrial Security
Available FSLs worldwide
US & European Population Reachable within 4 Hours
Continents Served
Technology Innovations
Realize the future of mission-critical logistics with our proprietary technology innovations for inventory control, network & demand planning, forward stocking, and visibility.
Blended Stocking Network
Achieve 100% inventory visibility with a fully-integrated, IoT-powered network of DCs, Forward Stocking Locations, Unmanned micro-FSLs (mFSLs), Consigned Stock locations, and Truck/Trunk Stock management
AI-Powered Network Analysis
Benefit from automated FSL network and target stocking recommendations from our proprietary, AI-powered analytics system
PRODIGY Logistics Management System
Experience 100% inventory accuracy and visibility across your global stocking network, including consigned inventory locations
Trakio RFID Inventory Management
Deploy our proprietary RFID hardware in your warehouses, trucks, lockers, and consigned stock locations for end-to-end visibility
VisionAI Drone-Borne Warehouse Management
Our drone-based solution automates stock counts, bin location management, and inventory identification
Solutions by Industry
High-Tech
- Telecommunications
Imaging & Detection / Industrial Security - Semiconductor Manufacturing
- Networking Equipment
- Cloud & Datacenter
- Point of Sale
- Managed Services Providers
Med-Tech
- Medical Device
- Biotechnology
- Surgical Instruments
- Medical Imaging
Life Sciences
- Pharmaceutical
- Diagnostics & Testing
- Tissue
- Blood
- Stem Cells
FAQs
The FAQ section provides answers to common questions, helping to find quick solutions and understand the features of our service.
Who is MnP Technologies?
MnP is a logistics and technology company headquartered in Dallas, Texas, delivering mission-critical supply chain solutions across North and South America. We are part of the Dubai-based Muller & Phipps Middle East group, whose operations span 50+ countries.
What is PRODIGY?
PRODIGY is a proprietary AI-powered logistics platform that provides order placement and tracking, inventory control, and predictive analytics to our customers.
How is PRODIGY accessed?
Customers can access PRODIGY and its modules either through a web-based portal or by integrating it directly into their own systems via standardized API calls.
How do I know where I need Forward Stocking Locations (FSLs)?
MnP’s Solutions Team will run your installed base addresses through a series of mapping and analytical software to recommend which Forward Stocking Locations (FSLs) are required to meet your target Service Level Agreements (SLAs). Coverage options can be ranked by factors specific to your contracts so that services levels are maximized and penalties avoided.
What is Service Parts Logistics (SPL)?
Service Parts Logistics (SPL) is the end-to-end management of medium to high-value replacement parts through their entire lifecycle. This includes strategic storage, inventory tracking, rapid delivery, and reverse logistics (returns, repairs, and refurbishments). SPL is essential for ensuring maximum uptime in industries like Hi-Tech, Med-Tech, and other mission-critical environments.
What is a Forward Stocking Location (FSL)?
A Forward Stocking Location (FSL) — sometimes referred to as a Field Stocking Location, Strategic Stocking Location, Field Inventory Location, or Service Parts Depot — is a strategically positioned storage site used to place critical replacement parts near the point of service.
What is a Regional Distribution Center (RDC)?
A Regional Distribution Center (RDC) serves as the “hub” in the hub-and-spoke model of Service Parts Logistics. Positioned strategically within a geographic or customs region, RDCs primarily support Next Business Day (NBD) deliveries, returns and repair stock, special projects, and handle restocking of Forward Stocking Locations (FSLs) within their territory.
RDCs help reduce inventory carrying costs, transportation expenses, and transit times—especially within shared customs and regulatory zones. Company-owned and managed RDCs typically offer a greater level of in-region inventory control and standardization.
What is a Trakio Access Point/Trakio Smart Point/Trakio Smart Location?
Trakio Access Points (TAPs) are flexible, unmanned alternatives to traditional Forward Stocking Locations (FSLs). Ranging in size from a single locker to a secure storage room, TAPs use Pedigri’s proprietary Trakio RFID hardware and software to provide real-time inventory visibility and secure, auditable access.
These locations are ideal for environments where onsite inventory is required, or volume and space requirements don’t justify a full-scale FSL. Trakio-enabled sites integrate seamlessly into MnP’s Service Parts Logistics network, offering customers more options and control over inventory than ever before.
Does MnP Technologies provide global Service Parts Logistics from a U.S. base?
Yes. MnP Technologies’ Dallas headquarters serves as the U.S. regional hub for global Service Parts Logistics (SPL) operations across North and South America. We operate on the same platforms and systems as Pedigri Technologies, giving our customers direct access to an established global SPL network — including shared regional hubs and Forward Stocking Locations (FSLs) across EMEA, APAC, and Latin America. This unified infrastructure ensures true global continuity, visibility, and 24/7 access to mission-critical service parts.
Which industries does MnP primarily support?
MnP primarily supports the Hi-Tech, Med-Tech, and Life Sciences sectors — industries where uptime and time-critical part availability are essential. Our Service Parts Logistics solutions are also well-suited for any business that requires rapid response, high-value part handling, and global reach, including industrial automation, aerospace, and telecommunications.
What delivery speeds can I expect for SPL services?
MnP offers delivery speeds ranging from 2 hours to 2 weeks, depending on the shipment type and service level. Most post-sale support contracts leverage our 2–4 hour courier services and Next Business Day (NBD) delivery options via Regional Distribution Centers (RDCs) and strategically positioned Forward Stocking Locations (FSLs.) For global inventory restocking or return and repair shipments, transit times will vary based on destination and customs requirements
Does MnP offer reverse logistics or returns management?
Absolutely. Our SPL platform includes reverse logistics, RMA processing, refurbishment, and end-of-life (EOL) parts handling—all built for speed, visibility, and cost control.
How do I get started with MnP’s SPL solutions?
Simply email us or submit an inquiry through our Contact Us (link to website) page. One of our team members will reach out to schedule a meeting and see if we can help.